What to do if your flight is canceled or delayed?

Flights can be delayed or canceled for various reasons, such as weather, technical factors, airline operations, and other factors that cannot be predicted. This blog will show you solutions to deal with these bad situations.

Unexpected flight cancellation or delay due to many unexpected factorsUnexpected flight cancellations or delays due to many unexpected factors

What should you do when the flight is delayed or canceled?

Here are some notes that you should take when the flight is delayed or canceled and negatively affects your plan:

  • Confirm flight status: Be sure to confirm with the airline that the flight has been delayed or canceled and see the flight's specific reason and expected time.
  • Stay calm and patient: Facing a cancellation can be stressful, but try to stay calm and patient when working with the airline and working through personal issues.
  • Passenger rights and support of airlines: You need to find out if your airline has any support for customers when a flight is delayed or canceled. If you purchase travel insurance, review your policy to see if you are covered for costs incurred due to flight cancellations
  • Consider the compensation policy: In the event of a flight cancellation, depending on the cause, you can claim compensation or support from the airline. Check your airline's policy on compensation and reimbursement for costs incurred due to this situation.

Check the airline's customer policy to ensure your rightsCheck the airline's customer policy to ensure your rights

  • Keep all important documents: Record all information related to the flight cancellation, including the invoice number, confirmation email, and phone call with the airline or its representative.
  • Plan adjustments after delays: Based on information from the airline, adjust your travel or business plans, including rescheduling, reviewing alternative flights, or changing your destination selection.
  • Constantly check for flight-related updates: Continuously monitor information from the airline to update flight status.
  • Consider alternative flights: If the airline cannot reassign you to a suitable alternative flight, check with other airlines to see if seats are available on the same flight.

Stay up-to-date with flight-related informationStay up-to-date with flight-related information

Notes to prevent similar bad situations in the future

The constant experience of being in a flight delay or delay situation makes you need to better plan for your next flight. Here are a few tips to help you avoid delays or cancellations:

  • Book flights with reputable airlines. Learn about airline reliability and reviews before booking. Reputable airlines are often less likely to cancel flights or have better alternatives when an adverse situation occurs.
  • Book directly from the airline: Where possible, book tickets directly from the airline's website or mobile app rather than through third parties, travel agents, or ticketing sites. This allows you to access flight information directly from the airline and quickly contact them when needed.
  • Consider buying travel insurance. If you travel frequently or have long-term plans, consider purchasing travel insurance that includes delay or flight cancellation coverage.
  • Backup with another plan: Before traveling or having necessary plans after a flight, consider a backup plan. It includes flexible scheduling and a fallback plan for some unexpected changes.

Always have a plan to be ready for any situationAlways have a plan to be ready for any situation

  • Check the flight information before the flight date. Regularly check flight information and monitor airline updates. The airline may sometimes provide advance notice of schedule changes or cancellations.
  • Choose the proper schedule and flight: When choosing a flight, consider the weather and other conditions of the destination and airport. Avoid choosing flights on routes subject to frequent weather or overhead traffic.
  • Note on flight times: Arrive at the airport early enough to allow time to process security checks and board. Stay away from the airport too late, which may cause you to miss flight updates.
  • Update contact information: Make sure you provide the correct contact information when booking. This helps the airline contact you quickly in case of a schedule change or flight cancellation.

Use the app to update flight statusUse the app to update flight status

The above article will help you avoid flight delays or cancellations. However, in any case, you must stay awake and calm to deal with bad situations that affect too much of your plan. If you want to book flight tickets quickly and conveniently, please contact HoaBinh Airlines through our hotline at 0939.311.911 - 0913.311.911 for 24/7 support.