Explore Singapore Changi Airport - the best airport in the world

Changi Airport, Singapore, has long been famous in the world with a series of valuable awards and titles, typically the title "Best Airport.". Since its inauguration in 1979, Singapore Changi Airport has continuously been mentioned for its wide range of amenities and services. Let's join HoaBinh Airlines to learn details about this wonderful airport.

Changi airport location and how to move between areas

Changi Airport's full name is Singapore Changi International Airport and is operated by Changi Airport Group. This is one of the rare top 5-star airports with perfect service quality.

Changi airport location

Changi Airport is an important gateway for receiving and transferring goods and passengers in the region and around the world. This is also the operating center of many famous airlines, such as Tiger Airways, SilkAir, Singapore Airlines, Scoot and Jetstar Asia Airways.

Every year, Changi Airport welcomes about 85 million tourists. Vietnam is also in the top 10 markets in terms of the number of customers coming here. As of September 2023, there are about 146 flights departing from Changi Airport to 3 major cities in Vietnam every week. Of which, Ho Chi Minh City has 86 flights, Hanoi has 33 flights, and Da Nang has 18 flights.

Changi Airport is located 20 kilometers northeast of central Singapore. To move into the city center, you can use the most economical MRT or choose the fastest, most comfortable taxi. From Changi Airport, there are also buses to get into the city, which are routes: 24, 27, 34, 36, 53, 110 and 858.

Instructions for moving between areas at the airport

With a large area divided into many areas, moving around Changi Airport also makes it difficult for visitors if they are just arriving here for the first time.

The free skytrain (Skytrain) is the means for you to travel between terminals T1, T2 and T3. The train operates from 4:30 a.m. to 1:30 p.m. (public area) and 4:30 a.m. - 1:30 p.m. (transfer area). In addition, passengers can walk across the bridges connecting terminals T1, T2 and T3 or the mezzanine bridge between terminals T2 and T3.

To get to the Jewel complex, passengers at lobby T1 can go directly to the north entrance of Jewel Changi, passengers from terminal T2 walk about 5–10 minutes via the connecting bridge on the 3rd floor. Meanwhile, passengers from T3 who want to get to the Jewel complex can walk through the bridge on the 2nd floor (Departures lobby) near the Crowne Plaza hotel.

Passengers at terminal T4 traveling to Jewel need to take a bus to terminal T3 because T4 does not have a direct connection to this complex.

Terminal T4 is located separately from the other three terminals, so traveling to other areas is more complicated. Passengers here can take the free airport shuttle bus to terminal T3, then move through terminals T1 and T2 according to the instructions above. Buses usually operate from 8:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 6:00 p.m., with a frequency of every 20 minutes.

The best automatic immigration in the world

It is no coincidence that Changi was chosen as the best airport in the world. This is not only a simple airport but also a shopping, entertainment, and dining complex that visitors can visit and experience even without flights.

Arriving at Changi airport, visitors will experience extremely cool automatic immigration. Currently, Vietnamese passengers are exempt from visa when coming to Singapore, just need to prepare air tickets and valid passports.

Passengers booking air tickets to Singapore can submit their immigration declaration and health declaration online through the free service on the Singapore Immigration Authority's (ICA) website 3 days before the departure date.

You can also fill out the immigration declaration immediately at the airport. The four stations here all have automatic immigration lanes to conveniently serve passengers. If you don't know how to do this, security staff will assist you in using the information entry tool.

After filling in the necessary information, passengers will arrive at the automatic immigration lane. Here, the scanner will automatically scan information on the passport, your job is just to take fingerprints and recognize the face. If you don't count queuing time, the immigration process takes only about 5–10 minutes. Many passengers, to save time, often submit their immigration declaration online in advance from home.

In addition to the automatic immigration area, Changi Airport also designed an early check-in area on the first floor of the Jewel complex to serve passengers who want to check-in themselves 3 to 24 hours in advance. fly.

Explore the terminals at the world's best airport, Changi

Changi Airport has 4 terminals with their own designs and functions, as well as separate attractions, shopping, dining, and entertainment services to serve tourists.

Terminal T1

Terminal T1 is the first terminal of the airport, serving international flights to or from Lion Island. Functional areas at T1 include departure hall, arrival hall, transfer hall and airline waiting rooms. In addition, T1 station is also equipped with other amenities such as shopping center, local sim card, health care, free currency exchange, business services, etc.

In 2019, T1 was upgraded to connect with the Jewel Complex to help passengers travel conveniently. Terminal T1 also impresses with its moving art sculpture in the shape of a water drop, floating in the air, which is extremely beautiful. Not only that, T1 also has a rooftop swimming pool with views of the runway. If you need to relax while waiting for your flight, this is a great place.

Jewel complex

The “heart” of Changi Airport—the Jewel complex—is located between and connecting terminals T1, T2 and T3. This used to be the old parking lot at the airport. With a total floor area of 135,700 m2, Jewel owns more than 280 retail and dining stores and a series of attractions and accommodations right at the airport, spanning 5 floors above ground and 5 underground floors.

One of the iconic works in the Jewel complex at Changi Airport is the 40-meter-high Rain Vortex waterfall, located right in the center. Around the waterfall are 2,000 individual trees and palm trees, along with more than 100,000 low shrubs, creating a beautiful green space.

On the top floor Jewel is a park of about 14,000 m2, located on the top floor, with a series of extremely interesting games such as mirror maze, fence mazes, glass bridges, walking net,...

Don't forget to visit Changi Experience Studio, which is designed quite like a museum of technology applications. Changi Experience Studio has more than 20 interactive points in 10 zones to help visitors better understand Changi Airport from its inception to its current formation and development. Interactive games, slideshows, virtual reality shows and immersive exhibitions take place every day.

Terminal T2

Opened in 1990, the existing T2 terminal has been recently expanded to serve 90 million passengers per year. T2 handles flights between Singapore and Africa, the Middle East, the Indian Subcontinent and Southeast Asia. Vietnamese passengers booking flights with Singapore Airlines will arrive at this T2 terminal.

The design of terminal T2 at Changi Airport has a contemporary breath and is inspired by nature. "Virtual" waterfall The Wonderfall, Dreamscape hanging garden, Li Bai lounge wine tasting lounge area, photo corner with mechanical flight flip chart Flap Pix, etc. are unique attractions not to be missed at the city. station.

Families with young children can relax at the attractive 2 Bears Hideout play area. In particular, the 3rd floor of the station is the Ambassador Transit Hotel, which serves transit passengers and is open 24 hours a day for passengers staying a minimum of 6 hours.

Terminal T3

Terminal T3 is the terminal with the largest passenger traffic at Changi Airport. Vietnamese passengers flying on Vietnam Airlines flights will arrive here. T3 possesses unique dome architecture and a very strange Butterfly Garden located in the 2nd and 3rd floor concourse. You will admire more than 1,000 tropical butterflies of more than 40 different species in this garden.

T3 Station regularly organizes experiential and shopping activities with the theme of year-end festivals and Christmas decorations to welcome visitors. You can visit the Candy Snow House on the first floor to experience the cold of minus 10 degrees Celsius with a ticket price of about 325,000 VND.

Terminal T4

T4 is the smallest terminal among the four terminals at Changi Airport. However, T4 still impresses visitors with its design inspired by the image of orchid petals. This is also the terminal with the most airlines operating flights connecting to Vietnam, including Vietjet, Pacific Airlines and Jetstar Airways.

The highlight of T4 station is the Petaclouds kinetic sculpture stretching 200m, in the shape of flower petal clouds. In particular, this work will move to classical music composed by Icelandic composer Ólafur Arnalds.

Another interesting check-in point at T4 station is the Heritage Zone, which takes visitors to the scene of the colorful traditional houses of the Peranakan people in Singapore through a short 6-minute play called " Peranakan Love Story" on the LED screen.

In addition, before boarding, visitors can experience the Chandelier slide amusement park for free. This impressive architectural work and art installation is 16 meters high.

Shopping, dining and accommodation facilities at the airport

Changi Airport's revenue largely comes not from passenger pick-up activities but actually from commercial activities. There are more than 550 dining, retail, and duty-free shops here to serve the large number of tourists arriving at Changi Airport.


These shopping stores are always sought after at Changi Airport because of their very cheap prices. You can take the time to visit:

  • DFS Wines & Spirits is a duty-free alcohol area at Changi Airport. This place has many types of alcohol, from wine and spirits to premium liquor from famous brands including Johnny, Walker Red Label Scotch, etc.
  • Shilla Duty-Free: The store sells more than 140 brands of cosmetics and beauty products from leading brands in this field: Mac, Lauder, Estee, etc. Besides, the store also has a spa area for enjoyable on-site relaxation.
  • Fashion Avenue: the clothing shopping area is definitely a place you cannot miss. This place sells all kinds of high-end items, jewelry, accessories, and impressively designed clothes.
  • Cameras Electronics Computers by Sprint-Cass: This is the area for those who love technology products. However, you need to note that when buying tax-free electronics in Singapore, the VAT refund regulations are only really for products worth less than 600 SGD!

Eat and drink

The Jewel complex is where you can experience dining at Changi Airport. The garden on the 5th floor of this complex has Tanuki Raw, Burger & Lobster restaurant serving attractive dishes for visitors from all over.

In addition, Gourmet Garden restaurant in terminal T2 is a place to explore local and international cuisine while waiting, including Vietnamese dishes such as beef pho. The restaurant has an interesting hanging garden, located right next to the glass wall overlooking the airplane apron.

Passengers with flights at terminal T3 can visit Singapore Food Street, which offers a variety of typical Singaporean dishes from the 1960s. There are cart-style stalls serving local dishes such as Bak Kut Teh (tea ribs), Hainanese chicken rice, and laksa (seafood vermicelli).

If you want to buy specialties as souvenirs, go to the Heritage Zone in T4.


Changi Airport owns a system of transit hotels that provide the same services as regular accommodation. In particular, YOTELAIR is Asia's first hotel in the Jewel area, where passengers can book a stay for a maximum period of up to 4 hours. Meanwhile, passengers transiting at T3 can book a room at the Crowne Plaza hotel, and passengers at T1 station can rest at the Aerotel hotel.

More than a regular airport, Changi will definitely fascinate you and give you memorable experiences. Hopefully the information related to Changi Airport that HoaBinh Airlines shares above will help you have a wonderful journey on the Lion Island of Singapore. For any information you need advice on, please contact our hotline at 0939.311.911 - 0913.311.911 for the fastest support.